Shipping Policy

When will I get my order? 

Delivery is within 3-10 Days from ordering 

How much is shipping? 

Delivery is per £24.99 order to U.K Mainland and £49.99 to Northen Ireland

Where will my order ship from?

British homes direct, 

Unit K2 - Westwood Industrial Estate

Arkwright Street

Oldham

Lancashire

OL9 9LZ

Will I be charged customs for my order? 

No, you will not be charged customs. We ship to you directly from the U.K

My order should be here by now, but I still don’t have it. What should I do? 

Before getting in touch with us, please help us out by doing the following:

● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbours in case the courier left the package with them

If the shipping address was correct, and the package wasn’t left at the post office or at your neighbour's, get in touch with us here with your order number.

If you did find a mistake in your delivery address, we can reship the order if it gets returned to us, but shipping will be at your own cost.

For further inquiries:

If you have any further questions, please contact our customer services at: Email: info@britishomesdirect.co.uk

Address:

British homes direct

Unit K2 - Westwood Industrial Estate

Arkwright Street

Oldham

Lancashire

OL9 9LZ

England

United Kingdom

Contact:

Email: info@britishhomesdirect.co.uk

Phone: 0800 002 5727