Acceptance of Terms

By accessing this website and placing an order with British Homes Direct, you confirm that you have read, understood, and agreed to these Terms and Conditions as well as our Privacy Policy.

Changes to These Terms

British Homes Direct reserves the right to update or modify these Terms and Conditions at any time. Any changes will be published on this page. Continued use of the website after changes have been made indicates your acceptance of the updated terms.

Use of Our Website

You must be at least 18 years of age to make purchases through our website or have permission from a parent or legal guardian.

By using this website, you agree that you will:

• Use the website only for lawful purposes
• Not misuse the website or attempt to disrupt its functionality
• Not engage in fraudulent activity or misuse any services provided on the site

We reserve the right to restrict or terminate access if these conditions are violated.

Account Registration

In some cases, you may need to create an account to place an order.

When creating an account, you agree to:

• Provide accurate and complete information
• Keep your login credentials secure
• Accept responsibility for any activity carried out under your account

British Homes Direct is not responsible for losses resulting from unauthorized access to your account.

Product Information

We aim to ensure that all product descriptions, images, and specifications displayed on our website are accurate and up-to-date.

However, we do not guarantee that all product information is entirely free from errors. Variations in color, design, or appearance may occur due to lighting, screen displays, or manufacturing differences.

British Homes Direct reserves the right to correct any errors or inaccuracies without prior notice.

Orders and Acceptance

All orders placed through our website are subject to product availability and acceptance.

We reserve the right to cancel or refuse an order if:

• The product is unavailable
• There is an error in pricing or product information
• Fraudulent or suspicious activity is suspected

If an order is cancelled after payment has been processed, a full refund will be issued.

Pricing and Payments

All prices listed on our website are displayed in British Pounds Sterling (£) and may change without notice.

Payment must be completed at the time of purchase. We accept payment methods that are clearly displayed at checkout.

By submitting payment details, you confirm that you are authorized to use the selected payment method and permit us to charge the total order amount.

Shipping and Delivery

British Homes Direct will make every effort to process and dispatch orders promptly.

Delivery times provided on the website are estimates and may vary depending on factors outside our control, such as courier delays, weather conditions, or operational disruptions.

Customers are responsible for providing accurate delivery information. British Homes Direct is not responsible for delivery issues resulting from incorrect address details.

Returns and Refunds

Our returns and refund procedures are outlined in our Returns & Refund Policy, which is available on our website.

Please review that page for full details regarding eligibility, return conditions, and refund processing.

Intellectual Property

All content available on the British Homes Direct website, including text, graphics, logos, images, and website design, is the property of British Homes Direct or its licensors.

This content is protected by copyright, trademark, and other intellectual property laws.

No content from this website may be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, British Homes Direct shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these terms limits liability where it would be unlawful to do so under applicable consumer protection laws.

Indemnification

You agree to indemnify and hold harmless British Homes Direct, its employees, affiliates, partners, and service providers from any claims, damages, losses, or expenses resulting from your misuse of the website or violation of these Terms and Conditions.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of England and Wales.

Contact Information

Email: info@britishhomesdirect.co.uk

Deliveries: deliveries@britishhomesdirect.co.uk

Address:
Unit K2, Westwood Industrial Estate, Arkwright Street, Oldham, Lancashire, OL9 9LZ, United Kingdom